SpinKing Online Casino Privacy Policy

At SpinKing Online Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and use our website at https://spinking.co.uk. We are operated by Happytiger ApS, a company registered in Denmark (registration number 41473150), with our registered address at Lauritzens Plads 1, Aalborg. As a licensed operator under the UK Gambling Commission (account number 57641), we are committed to full compliance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our services are available exclusively to players in Great Britain.

Who We Are

Here at SpinKing Casino, we act as the data controller for all personal information collected through our platform. This means we are responsible for deciding how and why your personal data is used. If you have any questions about our data practices, you can contact us directly using the details provided at the end of this policy. Our SpinKing platform is designed for adult players in the United Kingdom, and we do not knowingly collect data from individuals outside of Great Britain or those under the legal gambling age.

Information We Collect

When you register an account, make a deposit, or interact with our SpinKing Casino services, we may collect the following categories of personal data:

• Full name, date of birth, and contact details including email address and phone number
• Residential address and proof of identity documents
• Financial information such as payment method details (Visa, Mastercard, Apple Pay, PayPal, Pay by Bank)
• Account login credentials including username and password
• Gaming activity data, including deposits, withdrawals, and gameplay history
• Technical data such as IP address, browser type, device information, and session data
• Communications you send us via our support form, phone, or any other channel

We at SpinKing also collect data automatically through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details on how we use these tools to improve your experience on our platform.

How We Use Your Personal Data

Our SpinKing team uses your personal data for several important purposes. We process your information to operate our services lawfully and responsibly, and we do so only where we have a valid legal basis to do so.

Service Delivery

We use your data to create and manage your account, verify your identity, process your transactions, and provide you with access to our 500+ games including slots, bingo, and progressive Super Jackpots. We also use it to handle your withdrawals and ensure payments are processed correctly. All withdrawals over £10 are processed fee-free, and our SpinKing Casino platform aims to complete cashouts within a few hours once approved.

Legal and Regulatory Compliance

As a UK Gambling Commission licensed operator, we are required by law to verify your age and identity, prevent fraud and money laundering, and promote responsible gambling. At SpinKing, we take these obligations seriously. We may share your data with regulatory bodies, law enforcement, or other authorised third parties where required by law.

Marketing Communications

With your consent, we may contact you with information about our welcome bonus, Royal Treatment VIP perks, and ongoing Royal promotions. You may withdraw your consent at any time by contacting us or updating your account preferences. We at SpinKing Casino will never sell your personal data to third parties for their own marketing purposes.

Data Sharing and Third Parties

Our SpinKing operations involve working with carefully selected third-party service providers who assist us in delivering our services. These may include:

• Payment processors including Visa, Mastercard, Apple Pay, PayPal, and Pay by Bank providers
• Identity verification and KYC (Know Your Customer) service providers
• IT infrastructure, hosting, and cybersecurity partners
• Responsible gambling tool providers and self-exclusion scheme operators
• Analytics and website performance services
• The UK Gambling Commission and other regulatory authorities

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. At SpinKing, we do not allow our service providers to use your data for their own purposes beyond what we instruct.

Data Retention

We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for legal, accounting, and regulatory requirements. As a SpinKing Casino operator regulated by the UKGC, we are typically required to keep records for a minimum of five years following the closure of your account or the end of our business relationship.

Your Rights

Under UK data protection law, you have a number of rights regarding your personal data. At SpinKing Online Casino, we respect and uphold these rights:

• Right of access – You may request a copy of the personal data we hold about you.
• Right to rectification – You can ask us to correct inaccurate or incomplete data.
• Right to erasure – In certain circumstances, you may request that we delete your data.
• Right to restrict processing – You can ask us to limit how we use your data.
• Right to data portability – You may request a copy of your data in a structured, machine-readable format.
• Right to object – You can object to certain types of processing, including direct marketing.

To exercise any of these rights, please contact our SpinKing Casino support team via the details below. We will respond to all valid requests within one month.

Data Security

We at SpinKing implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Our platform uses SSL encryption to secure all data transmitted between your browser and our servers. Despite our best efforts, however, no online system is completely secure, and we encourage you to use a strong, unique password for your SpinKing account and to keep your login credentials confidential.

Cookies

Our SpinKing Casino website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and deliver relevant content. You can manage your cookie preferences at any time through your browser settings or via our cookie consent tool. Using our website without disabling cookies indicates your acceptance of their use in accordance with this policy.

Contact Us

If you have any questions or concerns about how we handle your personal data, or if you wish to exercise any of your data protection rights, please do not hesitate to get in touch with us at SpinKing Online Casino:

• Phone: 0800 102 6335 (Monday–Friday 10:00–20:00; Saturday–Sunday 14:00–20:00)
• Online: Via the contact/support form available on our website at https://spinking.co.uk
• Postal address: Happytiger ApS, Lauritzens Plads 1, Aalborg, Denmark

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority, if you believe we have not handled your personal data appropriately. You can reach the ICO at www.ico.org.uk.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your data at SpinKing Online Casino.